Business Process Technology: A Unified View on Business by Dirk Draheim

By Dirk Draheim

Currently, we see loads of instruments and strategies for specifying and imposing company procedures. the matter is that there are nonetheless gaps and tensions among the several disciplines had to increase company strategy execution and development in organisations. company procedure modeling, workflow execution and alertness programming are examples of disciplines which are hosted through diverse groups and emerged individually from one another. particularly, on the procedure research point innovations should not but absolutely elaborated.

Therefore, practitioners are confronted repeatedly with comparable questions in concrete company procedure tasks: which decomposition mechanism to take advantage of? Who to discover the right kind granularity for enterprise approach actions? Which imposing know-how is the optimum one in a given situation?

This ebook techniques a systematization of the sector. the tactic of the publication is explicitly no longer a comparative research of present instruments and methods – albeit the evaluation of latest instruments is a most crucial resource for the issues within the ebook. quite, the ebook attempts to supply a panorama of rationales and ideas in enterprise approaches with a dialogue of alternatives.

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Six Sigma projects can also be used to improve enterprise resource planning processes and, on the other hand, business process management concepts and, in particular, business process management technologies can be used to establish a framework for conducting Six Sigma projects [198]. However, in general the concrete method of analyzing the correlations of statistical variations is not a must for the improvement of business processes. One thing is very important about Six Sigma: its success once more indicates the pivotal role of industrial manufacturing and the production processes in modern enterprises.

14 2 Business Process Excellence Business process reengineering can also go beyond the boundaries of the enterprise, then having inter-enterprise processes as its object. A typical example is the optimization of processes between a manufacturer and one of its suppliers. Opportunities are the reduction of reconciliation by reducing the number of contact points or the relocation of responsibilities. Again, information technology has proven to be a key enabler for better performing processes – we have seen the electronic data interchange (EDI) [118] and business-tobusiness (B2B) initiatives in this field.

Internet technology – the important driver of the new economy – is here to stay and must be considered strategically also in old economy enterprises [289], because it is not only relevant for new marketing and sales channels but also for in-house systems. But even without this, we have seen huge efforts in outsourcing and spin-offs in the 1990s. Note, that splitting a company needs preparation – this means that there is the need for business process reengineering beforehand and it usually means the creation of a decentralized IT system landscape beforehand.

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